Catering for the needs of individual students
Language Matters Limited is a private language institute which caters for
the needs of individual students. Courses are modular, allowing students
flexibility to choose a programme which suits their individual needs.
English Language Matters Ltd is located in the heart of Dunedin city, and is
in the same building as the New Zealand Immigration Service. Sharron’s
philosophy is that each learner is important, and their needs are paramount.
A wide range of effective strategies is incorporated into each course to
encourage learners to become confident in communicating effectively.
English Language Matters’ premises include 5 classrooms on
one floor of modern office buildings. Classrooms are spacious and all have
natural light. A maximum of 12 students are placed per class (The average is
8 students per class). Other facilities include a student lounge, a self
access centre offering a variety of resource materials such as books, games,
tapes and videos, self study materials and library resources. English
Language Matters is located just 2 minutes walk from the Dunedin Visitor
Centre and Dunedin Public Library where students can access a wide range of
information and study materials and we ensure that students pay a visit to
the wonderful new Otago University library complex on the main campus during
their stay with us.
Students can choose to have an airport transfer, arranged
by the school, on arrival at Dunedin’s Momona Airport or you can make your
own arrangements. If you are staying in a Homestay, we recommend that you
use the transfer service.
Usually our Student Welfare Director, or Homestay
Co-ordinator will collect you from the airport – they will carry a sign with
your name on it. Our staff will come with you to your homestay to ensure
that everything is ready for you and to help you to settle in to the home
and the city.
& Travel Insurance
“Most students are not entitled to publicly funded health
services while in New Zealand unless they are:
- A resident or citizen of Australia; or
- A national of the United Kingdom in New Zealand; or
- The holder of a temporary permit that is valid for two
years or more.
If you do not belong to one of these special categories
and you receive medical treatment during your visit, you will be liable for
the full costs of that treatment. We strongly recommend that you have
insurance that will cover the cost of medical treatment in New Zealand for
the duration of your stay in New Zealand. We also strongly recommend that
you obtain insurance to cover your travel to and from New Zealand.”
(Ministry of Educations Code of Practice for the Pastoral
Care of International Students)
English Language Matters Limited requires all students to
make arrangements for travel, medical and other insurance requirements
during their stay in New Zealand. We can offer this service to you, or you
can choose your own insurance company provided it offers cover for
protection of your course fees.
We offer our students a very comprehensive plan with
Global Health Care (StudentCare Plan) which covers medical, travel and your
fees. This plan has been especially designed for students undertaking
Medical expenses are high and the school cannot and will
not be held liable for any situation where students have to cover their own
expenses for medical, loss of property or liability of any kind.
We have native English speakers who visit the school on
Tuesdays, Wednesdays and Thursdays from 11:00 to 12:00 to meet with our
students. Each week your class will have one hour in a very small group with
one of these Conversation Assistants. This is a wonderful chance for you to
listen to different accents and voices, and of course to talk with local
At English Language Matters Ltd we have a Registered
Psychologist employed as our Student Welfare Director, so the very best
counseling for all manner of problems is available to you. Student Welfare
provides; professional counseling from a Registered Psychologist, foreign
language advisors, a Health & Safety Officer, a Sexual Harassment Officer,
and an external Registered Psychologist as part of your enrolment with us.
Student Welfare can develop stress relief programmes and study techniques to
help you perform your best in any examinations you sit, as well as being
able to help with any problem or concern you have. We have access to
translators who speak a variety of other languages if needed: Japanese,
Chinese, Korean, French, German, Spanish, and Thai - in case you need to use
your own language.
We also have a wealth of information regarding
accommodation, driving in New Zealand, visas, banking, problem gambling
assistance, budgeting advice and more. Help is never far away!
Students are welcome to make use of the photocopier. For
materials beyond class materials, a photocopying charge of 10 cents per
sheet will be made. Please ask a staff member for assistance if you would
like something to be photocopied.
We have common rooms areas for you to relax in during your
breaks and a small kitchen area to prepare tea & coffee or to microwave your
lunch. Due to our central location in the city there are many cafes,
restaurants and fast food chains within the same block as the school.
English Language Matters Ltd provides morning tea & coffee
for students at 10:45am. Students are welcome to help themselves to tea,
green tea & coffee at any break time. Please return your cup to the kitchen
for washing up.
Videos and Televisions
These resources are used during class time for the lessons
your teachers have prepared, but they are available to students during the
break times as well. When using this equipment, please take great care and
consider the rights of your student peers and staff to peace and quiet.
Please report any equipment failure and breakages to a staff member